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These terms set out the rules that apply when you access bf77 givi, fund your account wallet via Nagad or Bank Transfer, and use any part of the platform. Access and eligibility depend on your local law and the eligible regions we serve — read these terms fully before you start.
By opening an account on bf77 givi and using any feature — whether that means funding your wallet through Nagad, completing a Bank Transfer deposit, or exploring the game lobby — you are confirming that you have read and accepted these terms. They apply every time you log in, every time a transaction is initiated, and every time you interact with account settings or support routes. These terms do not override applicable local law. Where Bangladesh law or the rules of your eligible region place additional obligations on you or on us, those obligations take precedence. We may update these terms at any time; when we do, the revised version takes effect from the date it is published on this page. Continuing to use the platform after an update means you accept the revised terms. If a specific section of these terms is found to be unenforceable in your jurisdiction, the remaining sections stay in effect. We ask that you review this page periodically, particularly before initiating a wallet transaction via Nagad or Bank Transfer, so that you are always acting under the current version. Questions about these terms can be raised through the support routes listed on this page.
These terms define four distinct areas of platform use. Understanding which parts of your activity fall inside this policy — and which fall outside it — helps you know where our obligations begin and where third-party rules take over. Review the breakdown below before contacting support with a policy question.
Covered. Creating, verifying and managing your bf77 givi account, including login credentials, session behaviour and account-level security settings, all fall within these terms. Actions you take after authentication are subject to the rules here.
Covered. Deposits initiated via Nagad or Bank Transfer are governed by these terms from the moment you confirm the transaction in your account. Transaction records visible in your wallet history form part of the documented activity under this policy.
Covered. The game lobby, including content from studios listed on this site, is subject to these terms. RTP data is shown only where the game or its provider exposes it directly — we do not publish figures that are not sourced from the game itself.
Not covered here. Payment processors, mobile network operators handling your Nagad transaction, and external banking systems operate under their own terms. We are not responsible for the policies or decisions of those third-party services.
These terms give you specific, actionable paths — not just obligations. Your signed-in account area is where most of these actions begin. Transaction records for Nagad deposits and Bank Transfer activity are stored in your wallet history; you can review them at any time after logging in. If you find an error in a transaction record, the correction path starts with the account support form rather than a direct edit, since transaction data requires verification before any amendment is processed. You can update certain account details — such as contact information — directly from your account settings page. For changes that affect wallet linkage, such as updating the Nagad number attached to your account, the support route is the correct path because wallet changes require identity confirmation. If you have a question about how a specific term applies to your situation, you can raise it through the policy contact route listed in the support section of this page. We aim to respond to policy questions through the same channels we use for account support.
Log in and open your wallet history to see a full record of Nagad and Bank Transfer activity. Records are available from the date of your first confirmed deposit onward.
Update contact information in account settings directly. Wallet-linked details — such as your registered Nagad number — require a support request for identity verification before the change is applied.
Use the support form or live chat route to ask how a specific term applies to your account. Reference the relevant section of these terms in your message to get a focused response.
If you believe a policy has been applied incorrectly to your account or a transaction, raise a formal query through the published support channel. Include your account reference and the relevant transaction date.
Policy questions, account corrections and transaction disputes all go through the support routes published on this site. We do not accept policy queries through unofficial channels. Use the routes below and include your account reference in every message so we can locate the relevant records quickly.
Open the chat widget from any page while signed in. For policy questions, describe the specific term you are asking about and include the date of any related transaction.
Submit a written policy query through the account support form. This route is suitable for wallet correction requests, transaction disputes and questions about how these terms apply to your account.
For formal policy correspondence, use the published email address listed in your account help section. Include your registered account email and a clear description of the term or transaction in question.
We hold account data and transaction records in line with the obligations these terms set out. How we store, retain and process information connected to your wallet activity — including Nagad and Bank Transfer records — is governed by both these terms and our privacy policy, which is published separately on this site. If you want to request a change to how we handle your data, the support form is the correct route.
Wallet transaction records, including Nagad and Bank Transfer history, are retained for the period required under these terms. You can view your own records in the wallet history section of your signed-in account at any time.
Your account credentials are your responsibility to keep secure. We do not ask for your password through chat or email. Report any suspected unauthorised access to support immediately using the live chat or support form route.
We use session data to maintain device continuity — so your transaction records and game-category history stay aligned whether you switch from mobile to desktop mid-session. Cookie settings are managed from the site's cookie notice.
To request a correction to account data held under these terms, or to ask how retained data is used, contact us through the support form with your account reference. We review each request individually.
These questions cover what visitors most often ask when reading through the terms for the first time. If your question is not answered here, use the support form to raise it directly with the policy team.
Yes. Both Nagad and Bank Transfer deposits are covered from the moment you confirm the transaction in your account. The third-party payment processor or bank operates under its own terms, but your wallet record and the transaction's status within your account are governed by these terms.
Access depends on your local law and the eligible regions we serve. These terms apply to accounts opened in supported regions. We do not make eligibility decisions on your behalf — you are responsible for confirming that your use of the platform complies with your local law.
When we update these terms, the new version takes effect from the date it is published on this page. Continuing to log in or initiate transactions after that date means you accept the updated terms. We recommend checking this page periodically, especially before a wallet transaction.
Start by reviewing the transaction record in your wallet history after logging in. If the record does not match what you expected, raise a support query through the form or live chat and include your account reference, the transaction date and the amount shown in your wallet history.
Data retention is governed by these terms and the privacy policy published on this site. To request a review of data held on your account, submit a request through the support form with your account reference. Each request is reviewed individually under the applicable rules.
The privacy policy is a separate document published on this site. It covers how we collect, store and process personal data connected to your account and wallet activity. You can find a link to it in the footer of every page or through the account help section when signed in.